Technology

Estonia and Uganda Strengthen Cooperation Towards Achieving Full eGovernment Services

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A delegation from the Republic of Estonia this morning visited the National Information Technology Authority Uganda (NITA-U) to discuss the transformation to electronic public services and further possibilities in cooperation towards digitizing Uganda.

The delegation which was led by the Deputy Minister of Foreign Affairs of Estonia, Väino Reinart, included officials from the Chamber of Commerce and Industry, and the Association of Information Technology and Telecommunications.

Speaking during the visit, James Saaka, Executive Director NITA-U, said that the relationship with Estonia has provided a platform upon which Uganda can visualize the benefits of bringing services online.

“We know that Estonia has reached unprecedented levels of digitization with 99% of public services are available online 24/7. The level of transparency you have achieved is what Uganda is striving to attain. In 2017, for example, the Ugandan government saved 4 Million working hours from providing automated services.  We developed 297 applications/systems and 74 services are available on the national E-Citizens portal (www.ecitizen.go.ug),’’ he said.

NITA-U ED James Saaka with Director eGoverment, Peter Kahiigi & Robert Muwanga,RCIP coordinator

The visit comes almost seven months after Government of Uganda signed a Memorandum of Understanding with the Estonian Government. The Memorandum of Understanding covered four areas of cooperation which includes: Electronic Government (e-Government), Policy & Regulation, Smart City Technologies and Research & Innovation.

Estonia has emerged as a global leader in e-government operations.  A citizen in Estonia only interacts with a public servant three times in their lives; for marriages, divorces, and real-estate. In 2014, Estonia even opened up its e-government to outsiders, offering an “e-residency” that enables entrepreneurs to start a business in the country while living elsewhere.




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